Returns & Exchanges
At Joe's Sporting Goods, we want to ensure you have the right gear for your performance needs, which is why we offer a 30-day window for hassle-free returns on all unworn apparel and equipment. Items must be in their original condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship the Package
Drop off your package at any authorized carrier location or schedule a pickup to send your gear back to our distribution center.
Receive Your Refund
After our team inspects the returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing